Cancellation and Refund Policy

Cancellation of fully paid bookings

Where a client has made full payment for a booking and subsequently cancels the booking prior to the scheduled appointment or service date, for reasons not attributable to Wamuwalu Tours Limited, the client shall be entitled to a refund of 90% of the total amount paid. The remaining 10% shall be retained by Wamuwalu Tours Limited as a cancellation and administrative fee.

This cancellation and refund policy shall form part of the terms and conditions of all bookings made through the Wamuwalu Tours Limited online platform.